Lenna is an innovative, strategic leader with over 25 years’ experience successfully leading organizations through periods of growth and transformation. With a focus on aligning people, process, and systems, Lenna has a demonstrated ability to uncover synergies that enhance effectiveness and a passion for creating cultures that support growth and performance excellence.
Lenna is currently a Mentor to a number of our Members. She is also a member of our Global Leadership Training Program faculty, and serves as our diversity lead. In her consulting practice, Lenna draws on her career experience to support companies on their diversity, equity and inclusion journeys.
As Canada’s first female Chief of Police, Lenna led a team of over 200 police and civilian staff and managed an operating budget of $11 million for the Guelph Police Service.
Since leaving policing, Lenna has held numerous leadership positions including Executive Director of Patient Ombudsman; Vice-President, Resident & Community Services Division at Toronto Community Housing Corporation; and Vice-President, Operational Services at OMERS Infrastructure (formerly Borealis). As Senior Vice-President/Chief Security & Compliance Officer at Ontario Lottery and Gaming Corporation, Lenna created the Office of Player Protection—ultimately leading 1,500 employees located throughout the province, and responsible for an operating budget $92 million. As Executive Director for the City of Toronto Municipal Licensing and Standards Division, Lenna led a staff of 380 across 11 locations and managed a budget in excess of $33 million in expenditures and $20 million in revenues. Lenna has also been an Advisor to start-up technology company, SceneDoc.
Lenna believes strongly in contributing to one’s community. She served as President of the Board of Directors of the U of T Alumni Association from 2013 to 2015 and as Vice-Chair, Board of Regents at Victoria University (U of T) from 2016 to 2018. Currently, Lenna is the Vice-Chair of the Board of Directors of ADAPT, a member of the Human Resources & Compensation Committee of Achēv, and a member of the Governance Committee of The Lighthouse for Grieving Children.
A visionary change leader, Lenna was acknowledged as one of ‘Canada’s Most Powerful Women: Top 100’ in 2006 and is a past ‘Top 40 Under 40’ recipient. She has a Master of Public Administration degree from Queen’s University and BA from Victoria University at the University of Toronto.
Lenna and her husband, Gord Loukes, reside in Oakville and are the proud parents of Stephanie.